Privacy Policy - Trellus

Privacy Policy

Trellus Inc. Privacy Policy

Last Revised: September 22, 2020

This document sets forth the Privacy Policy of Trellus Inc. in collecting, storing and processing Personal Data received by Trellus Inc.. For purposes of this Privacy Policy, “Personal Data” shall mean any information provided to Trellus Inc. that relates to an identified or identifiable individual.

Unless otherwise stated in this Privacy Policy, this policy shall be deemed to apply to Trellus, Inc., and our affiliates, and all references to “we”, “us” and/or “our” shall refer to Trellus., Inc., and those affiliates.


1) Personal Data Collected
Trellus Inc. collects, processes, and/or stores your Personal Data from a number of sources to provide products and services under our contracts with our Customers and to improve those products and services.

Sometimes we collect data, such as name, company name, IP address, and email or physical address, directly from you when you provide contact and other information to us through the Trellus Inc. website, Shopify APP or mobile application (a “Site”), or when you use certain services. By voluntarily providing us with Personal Data, you consent to our use of that information in accordance with this Privacy Policy. If you provide Personal Data to us electronically, you acknowledge and agree that such Personal Data may be used in order to provide our services to you or your employer and its affiliates, consistent with applicable law.

Trellus Inc. may record how you use our products, including what you purchase, how frequently you purchase items, and the amounts of purchases.  Trellus Inc. may also receive your Personal Data from others in order to deliver our point of sale products and services.

Such information may include name, and other identification information. We also may collect and/or log specific visitor information, which may include both non-identifiable information and Personal Data, including browser, operating system, IP address, cookie information, time stamp and clickstream information. This data may be collected through the use of log files, “cookies,” “web beacons,” or other similar technologies. We may collect and store this information and combine it with other Personal Data you have provided.


2) How Trellus Uses Personal Data
We use Personal Data in a manner that is consistent with this Privacy Policy in order to provide the services. Trellus Inc. does not sell or provide Personal Data to advertisers or other parties not involved in the provision of the services.

We use personal data you provided to provide our services as well as, on occasion for solicitation purposes including phone communications to include text messaging. 

Where applicable Trellus may collect and process your Personal Data in accordance with its Customer’s or your instructions. Trellus Inc. will only use that Personal Data to provide products and services consistent with those instructions and this Policy.


3) Our Disclosure of Your Personal Data
Trellus Inc. may share or distribute your Personal Data (i) in order to provide our services, (ii) to maintain the security of our products, (iii) as permitted by contract between Trellus Inc. and our Customer, or (iv) as otherwise provided in this Policy.

Trellus Inc. contracts with other companies to perform certain business-related functions. Examples include cloud hosting and/or maintaining databases and processing payments. When we employ another party to perform a service or function, we may need to provide them with access to certain Personal Data. In that event, we only provide them with the information that they need to perform their specific service or function.

We also may disclose your Personal Data to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of a Site or the public, or (iv) protect against legal liability.


4) External Payment Processing
Trellus Inc. contracts with or integrates its services with other companies for payment processing, and the payment information you submit is collected and used by them in accordance with their privacy policies. Trellus Inc. receives from such companies limited payment information from transactions including partial credit card information.

Trellus Inc. is not responsible for the privacy policies and procedures of such companies and the privacy policies and procedures we describe here do not apply to external sites. We recommend that you read and understand the privacy policies of all external sites.


5) Security
We utilize commercially reasonable physical, technical, and administrative controls and procedures to safeguard the Personal Data provided to Trellus Inc. and protect it from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Users of our Sites and online services are responsible for maintaining the security of their passwords, user IDs, or other authentication methods.


6) Retention of information
We will retain your Personal Data as needed to provide services to you as applicable.


7) Changes to Our Privacy Policy
At times it may be necessary for us to make changes to this Privacy Policy. Accordingly, we reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data to us. Your continued disclosure of Personal Data to us after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.