Trellus saves Dolce Confections 5+ hours per week on driving and routing deliveries!
Scrambling to leave the store when a delivery order came in. Worrying about the holiday rush. Wondering if a college-aged driver would be available. These are all concerns Dolce Confections used to have about delivery. With Trellus, owners Julie and Jamal Ahmad get their time and peace of mind back.
About Dolce Confections
Dolce Confections is a beloved neighborhood chocolate shop in Hewlett, NY. The family-owned-and-operated store is best known for their dipped pretzels and creative gift baskets with assorted, kosher-certified chocolates. They’re also a go-to for personalization and corporate gifting. Husband-and-wife team Julie and Jamal Ahmad love helping other small businesses owners in the community with their client gifts and promotions.
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In the past, Dolce Confections had to scramble every time they got a delivery. It was stressful figuring out who would be delivering an order and when. “It was always a struggle because by the time I got back, there’d be another delivery,” said Julie. She added, “It’s really not feasible for us to do all of our own deliveries around the holidays. We always had to have extra help.”
- Hiring a driver year-round was an “impossibility”, it just didn’t make financial sense in between holidays.
- Part-time drivers (college students) weren’t always available.
- Time was wasted manually routing batches of deliveries, helping the drivers find the most efficient route.
“It’s a lot of management and organizing when you have several deliveries to make, and you’re trying to figure out the most efficient route. The logistics got complicated.”
Same-Day Delivery by Trellus is there for Dolce Confections when they need the extra help.
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“We get a human being when we call Trellus. It’s a totally different experience than using GrubHub or DoorDash.”
“I would recommend Trellus to other small business owners for the peace of mind it provides, and also because it does help you to scale. If I’m out running around doing deliveries, I’m not here managing the store. It’s made life a lot easier.”
– Julie Ahmad, Dolce Confections
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