Scrambling to leave the store when a delivery order came in. Worrying about the holiday rush. Wondering if a college-aged driver would be available. These are all concerns Dolce Confections used to have about delivery. With Trellus, owners Julie and Jamal Ahmad get their time and peace of mind back.
Dolce Confections is a beloved neighborhood chocolate shop in Hewlett, NY. The family-owned-and-operated store is best known for their dipped pretzels and creative gift baskets with assorted, kosher-certified chocolates. They’re also a go-to for personalization and corporate gifting. Husband-and-wife team Julie and Jamal Ahmad love helping other small businesses owners in the community with their client gifts and promotions.
In the past, Dolce Confections had to scramble every time they got a delivery. It was stressful figuring out who would be delivering an order and when. “It was always a struggle because by the time I got back, there’d be another delivery,” said Julie. She added, “It’s really not feasible for us to do all of our own deliveries around the holidays. We always had to have extra help.”
“It’s a lot of management and organizing when you have several deliveries to make, and you’re trying to figure out the most efficient route. The logistics got complicated.”
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